ST Tax Privacy & Cookies Policy

At ST Tax, we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and Irish data protection laws.

This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us.


1. What Data Do We Collect?

ST Tax may collect the following data:

  • Name

  • Email address

  • Phone number (if provided)

  • IP address

  • Message contents submitted via contact forms

  • Date and time of submission

  • Open and click tracking data related to submitted forms

  • Information about how you use our website (via cookies) 


2. How Do We Collect Your Data?

We collect data when you:

  • Fill out and submit a contact form on our website

  • Email us directly

  • Use or view our website through your browser’s cookies

We use Brevo (formerly Sendinblue) to process and deliver contact form submissions.


3. How Will We Use Your Data?

ST Tax collects and processes your data so that we can:

  • Respond to your enquiries

  • Provide professional tax services

  • Communicate relevant service-related information

  • Improve our website and service offerings

We do not sell your data or use it for automated decision-making.


4. Lawful Basis for Processing

Under GDPR, we process your data based on one or more of the following legal bases:

  • Consent – When you contact us via a form or opt into marketing

  • Contractual necessity – If you engage us to provide services

  • Legitimate interest – For reasonable business purposes like improving services or responding to queries


5. How Do We Store Your Data?

Your personal data is stored securely and confidentially.

  • Form submissions are stored temporarily through Brevo

  • Submission metadata (such as open or click tracking) is kept for 1 month before being automatically deleted

  • We retain other personal data only as long as necessary for legal, contractual, or business purposes


6. Third-Party Processors

We use trusted third-party services that help us operate our website and communication systems. These include:

  • Brevo – for contact form processing and delivery

  • Google Analytics – for anonymised website analytics

  • CookieYes – for cookie consent management

  • Google reCAPTCHA – for spam prevention and form security

All third-party processors are GDPR-compliant and bound by contractual agreements.


7. International Data Transfers

Some of our service providers (such as Brevo or Google) may process or store data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or equivalent legal mechanisms to protect your data.


8. Access to Your Data

Access to your data is limited to authorised personnel only and used strictly for the purpose of delivering our services. All access is monitored and protected.


9. Automated Tracking and reCAPTCHA

When you submit a form through our website, we track whether the email was opened and if any links were clicked. This helps us ensure we respond effectively and improve our communication.

We also use Google reCAPTCHA to protect our contact forms from spam and abuse. This service may collect information such as your IP address and browser details in accordance with Google’s Privacy Policy and Terms of Service.


10. Marketing

ST Tax may occasionally email you about services we believe may be relevant to your needs — but only if you’ve given clear consent.

You have the right to opt out at any time. If you no longer wish to be contacted for marketing, please email [email protected]


11. Your Data Protection Rights

Under data protection law, you have the right to:

  • Access – Request copies of your personal data

  • Rectification – Request corrections to inaccurate data

  • Erasure – Request deletion of your personal data under certain conditions

  • Restriction – Request limits on how we process your data

  • Objection – Object to the processing of your data in certain cases

  • Portability – Request we transfer your data to another organisation or directly to you

To exercise any of these rights, contact us at [email protected]
We will respond within one month.


12. Cookies

Our website uses cookies to enhance your experience.

  • Necessary cookies help the site function properly

  • Analytical cookies help us understand how visitors interact with the site

  • Marketing cookies may be used (if applicable) to tailor content or ads

Some cookies are set by third-party services we use.

You can manage your preferences or withdraw consent at any time using the floating [cookie settings] button on our site.

For more information, visit: www.allaboutcookies.org.


13. How to Manage Cookies

You can disable cookies through your browser settings or use the on-site cookie settings manager.

Note: disabling some cookies may affect website functionality.


14. Links to Other Websites

Our website may contain links to external websites. Please note that this privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.


15. Changes to Our Privacy Policy

We regularly review and update this policy.
This version was last updated on 23rd of June 2025.


16. How to Contact Us

If you have questions about this policy or wish to make a data request, you can contact us:

Email: [email protected]
Phone: +353 (0)87 708 0747 
Post: Address Páirc Ghnó Ghaoth Dobhair, Bothair an Screabán, Doirí Beaga / Gweedore, Donegal, Ireland, F92 PT38


17. How to Contact the Appropriate Authority

If you feel that ST Tax has not addressed your concern satisfactorily, you have the right to lodge a complaint with:

Data Protection Commission
Website: www.dataprotection.ie